Dashboard & Call Reports

Understanding the ResponseiQ Dashboard & Call Reports

7 articles in this collection
Written by Nicky Knoesen

Interpreting the ResponseiQ Dashboard

Understand widget impressions vs opens, connected call ratios, average call length and more

Written by Nicky Knoesen
Updated over a week ago

Call Reports and Filtering Data

Extracting data from your call reports and what it means

Written by Nicky Knoesen
Updated over a week ago

How to export call reports for analysis

Get a breakdown of call activity for specific dates, time frames, agents and domains.

Written by Nicky Knoesen
Updated over a week ago

Outcome Tracking

Written by Nicky Knoesen
Updated over a week ago

Understanding referring sites

Look at the journey your customer made before they requested a callback

Written by Nicky Knoesen
Updated over a week ago

Lead Revisit Emails

We can help you keep track of warm prospects by notifying you when they return to your site.

Written by Nicky Knoesen
Updated over a week ago

End Of Day (EOD) Agent Call Outcome Report Emails

The EOD Call Outcome Report feature allows our platform to send daily reports to your agents to encourage them to log outcomes.

Written by Nicky Knoesen
Updated over a week ago