The ResponseiQ Platform

Learn about our products, what we do and how to optimise usage.

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15 articles in this collection
Written by Lauren

Google Analytics Integration

It couldn't be easier to track RiQ events on your GA account *Updated version*
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Written by Lauren
Updated over a week ago

Setting Goals in Google Analytics

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Written by Lauren
Updated over a week ago

Get a daily/weekly/monthly ResponseiQ activity report

Monitor ResponseiQ performance on your site with summary reports
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Written by Lauren
Updated over a week ago

How to create departments with multiple agents

Give your visitors the choice to speak to the relevant team with a simple drop-down
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Written by Lauren
Updated over a week ago

Automatic popup shortcuts for any URL/button/box on site

Turn any box, button or page into an instant popup
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Written by Lauren
Updated over a week ago

Understanding referring sites

Look at the journey your customer made before they requested a callback
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Written by Lauren
Updated over a week ago

How to prevent irrelevant callbacks

Is your widget for inviting new business or sales calls? It's why we created it. Learn how to optimise your call to action.
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Written by Lauren
Updated over a week ago

How to edit widget popup settings

Control the timing, sequence and prominence of the widget, speech bubble and phone icon. During hours and out of hours.
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Written by Lauren
Updated over a week ago

How to have multiple domains set up independently on one account

How to set up multiple domains under the same account and differentiate between them using alias names
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Written by Lauren
Updated over a week ago

Credits, charges, subscriptions

Understand what counts as a credit, country multipliers and renewals.
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Written by Lauren
Updated over a week ago

Widget Security: stop spammers and block repeat offenders

Stop spammers/pranks.
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Written by Lauren
Updated over a week ago

Adding the widget to multiple domains on the same account

Learn about multiple domain installation without limits.
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Written by Lauren
Updated over a week ago