Callback Widget

How to install the ResponseiQ code onto your Wordpress website

New and updated Wordpress plugin for seamless installation

Written by Nicky Knoesen
Updated over a week ago

Installing ResponseiQ with Google Tag Manager

How to get your your widget live on your website with Google Tag Manager

Written by Scott Lee
Updated over a week ago

How to install the ResponseiQ code yourself (or send it to a developer)

A simple copy and paste job that takes seconds

Written by Nicky Knoesen
Updated over a week ago

Scheduled calls

Allow customers to choose when you call them back, even when you're out of the office

Written by Nicky Knoesen
Updated over a week ago

Control your widget via Javascript and installation code

You can use Javascript and the installation code to control or configure the widget, e.g. to open and close it programmatically.

Written by Martin Hecher
Updated over a week ago

Automatic pop-up shortcuts for URLs, buttons and boxes on your site

Turn any box, button or page into an instant popup

Written by Nicky Knoesen
Updated over a week ago

URL, Keyword and Data Layer Rules

Block/allow the widget to appear on specific URLs, where particular keywords are present, or based on the data present on the site

Written by Nicky Knoesen
Updated over a week ago

Blocking the widget in specific countries

Ensure you're only getting callbacks from preferred countries and avoid multiplier charges

Written by Nicky Knoesen
Updated over a week ago

How to edit widget pop-up settings

Control the timing, sequence and prominence of the widget, speech bubble and phone icon

Written by Nicky Knoesen
Updated over a week ago

How to duplicate settings from one widget to another

You can now instantly import all widget data and settings onto a new URL within your account

Written by Nicky Knoesen
Updated over a week ago

How does scheduling work for visitors in different time zones?

Understanding the logic behind international scheduling

Written by Nicky Knoesen
Updated over a week ago

URL and Keyword based Widgets

Target your approach with custom widgets which display on specific pages only.

Written by Nicky Knoesen
Updated over a week ago

Widget Security: stopping spammers and block repeat offenders

How to stop people spamming or pranking your widget

Written by Nicky Knoesen
Updated over a week ago

Adding the widget to multiple domains on the same account

Multiple domain installation without limits

Written by Nicky Knoesen
Updated over a week ago

How to customise the pop-up widget, speech bubble and wording

How to change the text, colour and positioning of your callback feature

Written by Nicky Knoesen
Updated over a week ago

Can my widget be in another language?

How to change the default language of your widget

Written by Nicky Knoesen
Updated over a week ago

Changing the widget on mobile devices/tablets

What to do if your widget is intrusive on mobile devices or not showing properly

Written by Nicky Knoesen
Updated over a week ago

Setting up a department/location/agent dropdown option on the widget

Allow users to select a department/specific agent or location to speak to

Written by Nicky Knoesen
Updated over a week ago