To start using the widget, the code needs to be installed on all pages on your website where you want the widget to be visible. Install before the <\body> tag at the bottom of the page code.
The easiest way to achieve this is by installing the code in your website's footer, as the footer is on all pages.
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We'll send you the code when we first set up your widget settings, but if you ever need it, you can find it in Settings > Installation.
You can also send the code directly to your developer by clicking Send code to developer and entering their email address.
I almost wish we had more to say on this (it's so easy) but if you do get stuck, please contact us at support@responseiq.com.