ResponseiQ

So, you’ve signed up for a trial with ResponseiQ - what happens now?

Setting up your trial with ResponseiQ

Useful info for you, your sales teams and your agents

How to answer a ResponseiQ call

Find out which call setting is best for your business

Call scenario settings explained

How to add new agents to any widget on your account

How to add a new agent

An easy fix for when you're closed/someone's on holiday or off sick

How do I change my business hours?

What happens if you miss a call and how to ensure it doesn't happen

Missed calls and retry attempts

Make sure your number shows up when you call a lead.

How to verify your phone number as an outgoing caller ID

We've launched a feature that allows you to set up global holiday rules for your Widgets and Lead Connect forms.

Global Holiday Closures

Invite team members to the dashboard with full or limited rights

Inviting users and user types

How to reset your password

Ensure the right team members see callback activity

Email notifications for missed, claimed and scheduled calls

We've launched the ability for your business to hear the ResponseiQ audio prompts in multiple languages, in both male and female

Choose the language of your ResponseiQ audio prompts

Give your visitors the choice to speak to the relevant team with a simple drop-down

How to create departments with multiple agents

Set up multiple domains and differentiate between them using alias names

How to set up multiple independent domains on one account

Monitor ResponseiQ performance on your site with summary reports

Get a daily/weekly/monthly ResponseiQ activity report

Understand what counts as a credit, country multipliers and renewals.

Credits, charges and subscriptions

Listen, save and turn off call recording.

How to access call recording

Nicky Knoesen

Amie Jenkins

Learn the basics of ResponseiQ and get up and running.

Getting Started

Find answers and get help from Intercom Support and Community Experts

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