We take security seriously and the last thing we want is tricksters overloading your widget and hindering real customer callbacks.
You may remember being able to block an IP address or specific telephone number - that's now changed following GDPR regulation.
In order to anonymise leads, we have moved onto a cookie based system. To block someone all you need to do is go to your call report, click on the 'i' icon and block that ID.
It's a link that does everything for you once clicked.
Another precaution we take is ensuring that site visitors can only request a callback once every five minutes. This is so bots/spammers cannot send fake calls through the widget.