If you want to dig deeper into your call reports, you can do this by accessing the 'Advanced Filters' tab. This is available for each unique sub-widget.
You can also filter and review activity for both the callback widget and Lead Connect if you have this product enabled.
Pretty straightforward - enter a date range to look at data for a specific time frame.
This section allows you to look at a breakdown of how many calls were scheduled, connected and missed by the agent/customer.
Want to see how many calls have been generated on a specific page? Enter it here and hit search.
See if you're getting repeat callbacks.
If you have more than one domain on your account, you can filter them individually here.
Callback widget or Lead Connect
Using both of our products? Great! Look at performance collectively or filter to see just one set of results.
Great for tracking visitor origination and investigating marketing efforts.
See all the activity from a particular agent.