Embed our callback technology anywhere on your site with a phone number field. Contact forms, quote request forms and enquiry forms are all excellent for this. Capture customers at the most crucial part of the buying stage - when they're on your site!
I've already got the widget, why do I need this?
Your sales/CS team are 21 times* more likely to qualify a lead if they follow up within 5 minutes of a customer reaching out. This can give a 25-40% increase in call volume from the same amount of web traffic.
The longer a customer waits to hear back from you, the more likely they are to go cold or to a competitor who got in touch with them before you even read the submission that landed in your inbox or CRM system. This product allows you to beat the competition and convert hot leads immediately.
Instant Lead Response follows the exact same process as the callback widget
The only difference for your sales team is the voice you hear on the phone. 'You have a call...' is replaced by 'You have a new email lead from (insert name of form/social media page here)'. Agents will still receive an email with the data they need to identify and qualify that prospect's browsing activity.
NOTE: You will only receive these calls during working hours.
Getting set up
- Send us a message at firstname.lastname@example.org. Include an example of the email you receive when a form is submitted (populated, with a real working number). We'll then check that our system is compatible and can read the number with ease. Here is an example of the type of form you can send:
2. We will confirm if it works or build a bespoke solution (this will only take an hour or so).
3. Once we've confirmed it works, go to Settings > Instant Lead Response to find your unique forwarding email. All you need to do is add this to the Cc field on your form. This relay will allow our technology to read the number in the form and generate the inbound call.
4. That's it. Now, every time a customer enters their number into your submission space during your working hours, you will receive an inbound call!
*(As published in the Harvard Business Review, research by James Oldroyd, PHD, visiting research fellow at M.I.T & David Elkington of InsideSales.com. The study incorporated 15,000 unique leads and over 100,000 call attempts.)